MARKDOWN MONSTER MOTORS FOR FREE
The same reading which you can get a general code for FREE at any auto parts store. No, he says it’s $115 to plug the computer in for a reading. I said your telling me it took 45 minutes to screw in a gas cap. I ask him what he charged for labor and he said $160 /hour.
He was a JERK, I already told him all they had to do was plug it into the computer get the read out in about 30 seconds or less and screw the gas cap on, which should be the first thing they check in these new cars that often have this issue. When I called the service manager Keith to get him to explain why they are charging an 85(now) year old woman with an extended warranty $130.85 to screw on a gas cap.
They were suppose to call and let her know what was wrong and whether it would cost, but all they did was send her a text saying it was ready. Turned out they charged her $130.85 to turn the gas cap 1 click. I said if this cost anything on a car with 14,000 miles that’s a problem. I had to sign saying it might cost something EVEN with the extended warranty. I took the car in for service for the lights, it had 14,000 miles on it. Then they sold same 80 year old an extended warranty for thousands of dollars, on a NEW Toyota. Not exactly their fault but still a TURBO loaded car. She’s stubborn and decided she would trade in her RAV-4 with less than 20,000 miles on it for another car. This dealership sold her the Corolla TURBO which is loaded when she was 80. Took my mother-in-law’s 2017 Corolla in yesterday because check engine light and another light was on.
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